Our Approach

Bringing families, people and organisations together

We’re on a mission to be more than just a service where family members, people and organisations discuss their issues.  We want to work collaboratively with all agencies to support each individual person and/or organisations needs.

We have signposting links with family contact centres, lawyers, children in mediation mediators, business support networks, funded providers of all types to support.  Mediation is about signposting and supporting the every person within the conflict.

Unlike regular mediation services, we aim to support families from the moment relationships breakdown, way before court is suggested. We also aim to enable anyone and organisations and businesses and to spread the word that there is no need to head straight to court!
Imagine…

No more costly and emotionally draining court battles that lengthen the time children don’t see their family members or relationships and business relationships to suffer and cost everyone too much money.

Removing the need for lengthy court battles

Our expertise, knowledge and professional qualifications mean that you don’t need legal representation for the whole process to see your children*. See how our process compares.

*referral evaluation dependent

Court Process

  • Need a solicitor 

  • CAFCASS often involved in family cases

  • Multiple court visits

  • Unaffordable legal fees

  • Face to face between parties required

  • Process often takes between 6 and 12 months or longer*

  • Time and location dictated by court

  • Decisions made by the judge without full explanation

*Times may vary by court and legal entity. In recent months we have seen a rise in further delays.

Vs.

Our Process

  • Limits the need for legal representation

  • Self - referral

  • Affordable fees

  • Option to split costs 

  • First mediation within 3 weeks*

  • Difficult models of mediation to enable the feeling of safety

  • No face to face between parties required if not possible

  • Family mediation can lead to the development of a co-parenting plan

  • Civil, Commercial and Workplace mediation is typically resolved in a day meaning the business has as little impact from the conflict.

*The first mediation can take place within 3 weeks after the initial enquiry if all parties complete the relevant parts of the process on time.

“We believe there is a need for legal support, but it is better that they are part of the process and not the whole process”

How our process works

Initial enquiry or phone call – free consultation can be booked here

Referral form completed - £200 flat fee can be shared

Referral fee paid

MIAMS – mediation initial assessment meetings booked for each party (45 mins to 60 mins)

Checks for voucher scheme eligibility to be processed

Suitability checks completed and type of mediation which can be all matters, children only arrangements, co-parenting planning and financial arrangements

Agreement to mediation contract signed by all parties 

Are you eligible for the £500 voucher towards your fees?  Only offered if children are involved in mediation.

If applicable make an application and all parties sign the consent form

If suitable can move to mediation and style of mediation needs to be put in place

If not suitable and one party will not engage with the process a C100 form can be completed so an application to court can be made.

When you move to mediation the number of sessions required may need to be extended if agreement cannot be found.  A quote will be provided for the initial costs which can be reviewed and discussed if changes are required.  Reviews are important and can be planned in but will accrue extra costs.

If you move to mediation the styles of mediation include:

Face to face together

Online together

Shuttle in person

Shuttle online

Mixture of styles can be developed dependent on the needs or special needs of our clients.  E.g. travel issues meant in one case one could not travel and the other could so one was in person and the other online face to face.  Every family is different and therefore this needs careful consideration.

IMPORTANT to note

There is a growing trend that judges are working hard, with new rules in place to ensure parents complete or try to engage with mediation prior to court.  There have been cases sent back to mediation if one party refuses to engage in mediation.