Workplace Mediation

Women having a discussion

Workplace Mediation

The main purpose of workplace mediation is to help people resolve disputes and disagreements in a safe and confidential space.  The goal is to find a solution that everyone can agree to rather than determining who is right or wrong.

The main benefits of workplace mediation are:

Helps people understand each other in the working environment

Encourages open communication and increased productivity and confidence

Helps people to develop better communication and problem solving skills

Testimonial:

"Wonderful being able to speak openly about my circumstances and reduce arguments and stay away from a tribunal

All mediation is voluntary, confidential and pragmatic. 

The decisions are made by the parties involved.

It helps to balance emotions with practical and commercial realities.

Focuses on the future and is beneficial for future relationships.

How does Workplace mediation work?

  1. Request for Mediation: Mediation is requested by one or more parties affected by the conflict, often involving HR or a manager.

  2. Pre-Mediation Meetings: The mediator may meet with each party individually to understand their concerns and the context of the conflict.

  3. Joint Mediation Session: The mediator brings the parties together to discuss the issues openly. The mediator guides the conversation to ensure it remains constructive.

  4. Focus on Solutions: The mediator encourages collaboration and brainstorming to find solutions that address the needs of both parties.

  5. Agreement: If an agreement is reached, it is documented for both parties to sign, often including follow-up meetings to ensure compliance and address any further issues.

  6. Evaluate Progress: At this point it is advisable to set up reviews to evaluate progress so it does not lead to further concerns.

Why Workplace mediation?

Workplace mediation offers several advantages as a method of resolving disputes outside of the traditional court system. Here are some key reasons why individuals and organisations might choose workplace mediation:

  • Workplace conflict can negatively affect both employers and employees, often spilling over into personal lives.

  • Mediation provides a structured way to resolve disputes, grievances, and misunderstandings constructively.

  • The mediation process is voluntary and guided by an impartial third party, the mediator. Their role is to facilitate discussion and understanding rather than to take sides.

  • The aim is to create agreements that are future-focused and beneficial for all parties, rather than assigning blame.

  • Mediation can save organisations from hefty legal fees and prolonged disputes.

  • Helps maintain and improve working relationships among team members.

  • The process can be conducted either online or face-to-face, making it accessible for all parties involved.

Overall, workplace mediation stands out as a vital tool for fostering a healthier work environment by resolving conflicts amicably and efficiently. If you have any specific questions or need further information, feel free to contact us.

Referrals for mediation can be accepted in person, online, or via legal representatives, with consent checks conducted via telephone.

Next Steps

However you decide to resolve important family conflicts, our trained family mediator Anna can support you every step of the way. To start your journey to reaching an agreement that’s best for everyone, get in touch. Use this link to organise a phone consultation to talk to Anna